DuPont Quality Engineer in Richmond, Virginia
Quality Engineer (Job Number: 015821W-01)
Role Description :
The quality engineer position would provide quality support to the Kevlar® pulp plant and 7-8 contract manufacturers in North America who produce raw ingredients for the Spruance plant.
The role of quality engineer ensures the quality requirements for the ISO-9001 and other quality standards are implemented and maintained at the plant and at contract manufacturers. Identifies and performs corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of supplier and contract manufacturer relationship. Establishes quality management system procedures and systems to anticipate quality failure modes and prevent quality incidents. Maintains customer and product specifications management. Analyzes property data and assesses the capability to meet customer specifications, as well as following up on requirements that cannot be met. Monitors product properties and control and disposition of non-standard production. Reports the performance of the quality management system and any needs for improvement. Coordinates customer complaint investigations and responses to customer or marketing / sales requests relating to quality information or issues. Assists in the qualification of new contract manufacturer and supporting quality documents.
In order to be qualified, you must possess the following:
Ability to understand the quality standard relevant to the industry requirements (i.e. ISO 9001:2015) and the controls necessary to achieve and maintain compliance with the standards as appropriate.
Demonstrated understanding of and ability to perform and lead:
• Statistical process control / Product Quality Management methods
• Corrective and preventive action
• Specification management
• Document control
• Management review
• Process capability measurement
• Record control
• Product traceability
• Quality performance measurement analysis
Demonstrated ability to understand, calculate, establish, and communicate key quality metrics including complaints, complaint frequency, cycle time, audit results, and reduction of quality restricted inventory.
Demonstrated experience and results in auditing, carrying out root cause failure analysis and identify and drive closure on critical corrective and preventive actions.
Demonstrated understanding and experience in data analysis and its application to improve manufacturing process capability.
Demonstrated capability of building a business case to achieve area goals and effectively enrolling constituents.
Experience in process troubleshooting, operational quality SOP/SP knowledge, customer quality change management at the plant & contract manufacturers.
Understanding of quality IT systems and tracking. Knowledge of the processes and flow in the operation as it relates to quality.
Ability to present ideas in a clear, succinct, and compelling manner in both individual and group situations.
Delivers clear and succinct oral and written messages and is able to make complex messages clear both internally and to our customer.
BS or Greater in Engineering preferred or greater than 7 years of demonstrated capability in problem solving, analysis and communication
Six Sigma Green Belt or Black Belt equivalent certified problem-solving skills.
Expertise in Quality Management Systems and Quality Standards and the ability to effectively apply the standards to the operation.
Strong understanding of product by process and process measurements and how they related to assurance of a quality product.
Knowledge of customer requirements and the ability to engage the organization to meet those.
Understanding of product specifications and release specification criteria.
ISO 9001:2015 Lead Auditor Certification required (may be obtained on the job)
Proficient in Minitab®, SAP & Microsoft Office programs.
Primary Location: NA-United States-Virginia-Richmond
Organization: Protection Solutions
Education Level: Bachelor's Degree (±16 years)
Employee Status: Regular
Job Type: Experienced
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.