DuPont Dispute Management Analyst - Portuguese in Distrito Federal, Mexico

Dispute Management Analyst - Portuguese (Job Number: 196934W-01)


Accountable for all aspects of order control; review and resolution of customer orders that are blocked; utilizes the flow of order shipments as needed to maintain prompt payment on current outstanding balances; Handles standard collection activities for low impact customer accounts. Assigns deduction management component (DMC) notes for disputed invoices when identified. Works with customer service to ensure export documentation is in compliance. Processes commission payments. Interacts with customer service and accounts receivable for resolution of remittance misapplications, offsets and other customer-related account reconciliation's. Performs simple account reconciliation's. Mentors less experienced personnel. Works with banks on reporting to businesses. Participates in process improvement projects to improve all aspects of credit and collections.


-Bachelor´s degree in accounting, Business administration or related field

-Fluent English

  • Experience in Credits and collections or in Customer Service

Primary Location: Latin America-Mexico-Distrito Federal-Mexico, D.F.

Organization: Corporate

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Entry Level

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