DuPont Technical Service Manager - Grain Processing (IL and IA region) in Iowa

Technical Service Manager - Grain Processing (IL and IA region) (Job Number: 195194W-01)


That's the opportunity you'll find here. At DuPont Industrial Biosciences, we are changing the world and having fun doing it. From the foods we eat, to the energy we use, to the clothes we wear, and much more, we are utilizing the power and intelligence of nature to develop new products and processes that improve the quality of our lives.

DuPont Industrial Biosciences is a leader in three strategic areas: BioRefineries, BioActives and BioMaterials. We leverage our cutting-edge protein engineering expertise to develop sustainable solutions for the emerging bio-based economy. As one of the leading science companies in the world, DuPont Industrial Biosciences offers an informal, highly creative work setting, in which high team spirit, open communication, and environmental responsibility are considered company hallmarks.

We are looking for an exceptional Technical Services Account Manager – Grain Processing to be responsible for the following tasks:

Providing technical service/support to the Fuel Ethanol and Carbohydrate Processing customers through:

  • Supporting and documenting product trials

  • Assisting the customer with operational optimization and troubleshooting

  • Providing data analysis and interpretation

  • Providing customer training

  • Assisting in the sales process through all of the above

  • Coordinate sales and technical service activities with resources within the company by:

Providing documented trial results, review, and reporting on existing and new products

  • Assist with product performance issues

  • Review and report project results

  • Interpret project data and provide feedback

  • Assist in product development projects

  • Assist in developing product performance criteria

  • Develop field scale trial plans

  • Provide on-site trial assistance

  • Report and interpret data


  • B.S. in Engineering disciplines, Chemistry, Microbiology, Biochemistry, or a related field

  • Industrial plant and/or laboratory experience, with a hands-on emphasis strongly preferred.

  • Experience with statistical analysis of large data-sets and reporting

  • Strong capabilities in Microsoft Excel

  • Good record-keeping skills and exceptional attention to detail.

  • Excellent written and oral communication abilities are required.

  • The successful candidate must be motivated and creative with strong problem-solving and critical thinking skills.

  • Experience with customer interfacing and/or presentation of technical data.

  • Desire to work in a multidisciplinary team and capability of working independently

  • Self-starter; independent achiever and highly motivated with good organizational skills

  • Willingness to travel up to 50% - this position will be home office based with customers in primarily the Midwest region


Primary Location: NA-United States-Iowa

Organization: Industrial Biosciences

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.