DuPont Automation Support Technician in Johnston, Iowa

Automation Support Technician (Job Number: 191653W-01)


DuPont Pioneer, a leader in plant biotechnology, is seeking an innovative and highly motivated individual to join our R&D automation support team (SIBS) dedicated to the successful support, troubleshooting and issue resolution, of laboratory research equipment in a high throughput laboratory environment.

The qualified candidate will work in close partnership with members of our scientific community, in a team environment, to deliver business impact solutions. The qualified candidate will actively partner with both end users, developers and vendors to resolve business impediments.

  • Hands-on support and technical expertise for multiple laboratory research equipment.

  • Troubleshooting instrument errors and issues, repair or involve vendors as needed.

  • Issue management including: ticket logging, communication with end-user, daily stand-up, etc.

  • Leverage traditional support skillsets such as: mechanical troubleshooting, electrical work, instrumentation repair and routine servicing, customer service, etc.


  • Bachelor’s degree with course work related to mechanical engineering or similar discipline with 3-5 years of applicable experience.

  • Base understanding of laboratory processes and applications.

  • Strong problem solving, collaboration, communication, customer service and time management skills.

  • Experience with SHE, RMS, laboratory automation, or scientific background a plus.

Applicants must be self-motivated and work well with others in a cross-functional team environment to troubleshoot laboratory hardware problems and implement solutions. The successful candidate will possess a breadth of technical skills in one or more of the following areas: mechanical troubleshooting, instrument repair and customer service. Have the ability and desire to partner with and serve the research community. Possess strong communication, documentation, and training skills. Ability to adapt and gain new technical skills for a continual and rapidly changing research environment. Must present a professional and positive disposition.

We are excited to announce that Corteva Agriscience™ is the name of the new Agriculture Division of DowDuPont™. We are bringing together DuPont Crop Protection, DuPont Pioneer and Dow AgroSciences to create a market-shaping, standalone agriculture company with leading positions in seed technologies, crop protection and digital agriculture. We will work across the global agriculture value chain to create a more efficient food system.

At Corteva Agriscience™, we seek to enrich the lives of those who produce and those who consume. This means we will help rejuvenate the agricultural ecosystem to support people and the planet and to ensure progress for generations to come.

Primary Location: NA-United States-Iowa-Johnston

Organization: Pioneer

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Entry Level

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.