DuPont Infrastructure Services and Solution Delivery Leader in Johnston, Iowa
Infrastructure Services and Solution Delivery Leader (Job Number: 191065W-01)
Corteva Agriscience™ is currently the agriculture division of DowDuPont™ (NYSE: DWDP) and is intended to become an independent, publicly traded company once the previously announced spin-off is complete by June 2019. The division combines the strengths of DuPont Pioneer, DuPont Crop Protection and Dow AgroSciences. Corteva Agriscience™ provides growers around the world with the most complete portfolio in the industry.
We are seeking an experienced Infrastructure Services and Solution Delivery Leader to join our team in Johnston, Iowa. In this role you will lead a global team of people located in Johnston, IA, Delaware, WI, and India. You will provide leadership, vision, and direction for the IT Infrastructure organization of the Corteva Agriscience™ Division. You will report to the Global IT Operations & Support Leader and will be responsible for managing internal employees, IT service providers, and third party contractors. You will also be responsible for day-to-day operations and global projects for the infrastructure portfolio comprising of: Compute i.e. Servers & Storage; Cloud Computing; Telecom/Networks; End User Technology; Collaboration Tools; Databases, Etc.
Given the remit of the role & the organization, you should have deep technical ‘hands-on’ infrastructure knowledge, strong project and vendor management skills, and a customer-focused approach to end-user support. This senior position will evaluate, design, plan and manage technology projects that support the company’s objectives of becoming a digital organization. You should be comfortable working in a fast-paced, collaborative, highly matrix, global environment. This leader must be comfortable working with ambiguity, have a proven track record of hiring, developing and growing talent globally, should possess a strong leadership presence, and should demonstrate outstanding communication skills.
You should be an expert at building relationships with IT leaders, service providers and business executives and bring a relentless focus on operational excellence in all its forms for the infrastructure portfolio using a leadership approach that is innovative, technology driven and metrics-based . The ideal candidate should have 15+ years of experience in a combination of information technology in IT consulting/services and End user organizations, including a minimum of five years in a leadership role at a comparable industrial organization.
Provide leadership, coaching and direction to a team of highly skilled global workforce. In addition hire and train staff, both employees and contingent workers globally
Lead the transformation of the Infrastructure portfolio with particular focus on agile service management, 24X7 availability, business continuity improved end user experience and cost effectiveness
Review and develop long-term infrastructure strategy, architecture and delivery processes and drive adoption of new technologies and solutions
Establish and manage a global Managed Services model for infrastructure services . Manage infrastructure with a service provider mindset to ensure high service levels to business users for connectivity and computing resources
Lead the design, implementation, management and support of critical network and telecommunications infrastructure enabling a more digital and collaborative work environment
Lead and drive sustainable operations in all Compute environments (Datacenter operations, Disaster recovery, Server and Storage Management in Wintel, Linux and AIX environments and Cloud Orchestration/Cloud Engineering)
Incorporate operational excellence standards into daily operations to continually improve performance
Establish and drive a strong collaborative and customer service mindset
Maintain high levels of availability, performance, and scalability of infrastructure operations and hardware.
Establish, maintain, and regularly test robust disaster recovery / business continuity plans and processes
Identify technology solutions to improve security, scalability, and reliability of the overall computing environment
Establish strong connections between the respective teams within IT. S/He should have a deep understanding of the interdependent relationship between infrastructure, information security and the applications/services
Lead cross functional project teams in implementing projects of a complex nature
Effectively manage external service providers and IT services agreements
Ensure personnel and infrastructure are in compliance with external FDA & SOX regulations. Participate in audits as required
The following are required:
Formal education in a related field of study (Computer Science, Information Technology, Business Administration, Computer Engineering)
Experience working in the IT Services industry or a similar role in another organization
Hands-on experience and technical expertise in two or more of the following areas: Networks, telecommunications, client/server computing, end user computing, collaboration, databases etc
Experience in implementing ITIL framework based processes for IT Infrastructure operations
Strong people leadership skills with the ability to lead, manage and mentor teams; able to work effectively in large diverse multi-cultural global work teams
Experience in leading large global infrastructure projects in one or more IT Infrastructure areas
The following are preferred:
Demonstrated critical thinking and planning at a strategic, global level. Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives
SOX experience and Six Sigma certification will be added advantages
PMP, MCSE and other technical certifications are a plus
Primary Location: NA-United States-Iowa-Johnston
Education Level: Bachelor's Degree (±16 years)
Employee Status: Regular
Job Type: Experienced
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.