DuPont Customer Service Representative in Kiev region, Ukraine
Customer Service Representative (Job Number: CUS00002136)
Administration of sales contracts with UA customers (both in SAP and documentary);
Agreeing contracts drafts (wording) with customers and getting internal approvals from all functions;
Updates customers’ data base regularly.
Placement and Handling of Standard Sales Orders in SAP
Plans, organizes, coordinates goods delivery to customer in accordance with approved procedures. Checking validity and correspondence of the customers’ shipping documents.
Ensures accurate sales invoicing, provides customers with all necessary docs in time, timely documents return from customers.
Liaises with customers and accounting department re order downpayment, sales invoicing and issues of all documents necessary for sales recognition.
Min 3 years’ experience in customer service (Order-To-Cash / Sales-To-Cash processes in SAP R3 environment), Experienced user of SAP/BW-BI Reporting Systems – is a must;
Excellent Ukrainian language skills, ability to use formal Ukrainian to edit sales contracts, write memos and other related docs
Fluent Ukrainian is a must; min intermediate level of English required
Good PC skills (strong Excel & Access knowledge would be a plus)
Good communication skills, team worker
General understanding of rebate calculation will be a plus
Primary Location: EMEA-Ukraine-Kiev region-Kiev
Education Level: Bachelor's Degree (±16 years)
Employee Status: Temporary
Job Type: Experienced
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