DuPont Customer Service Representative in Kiev region, Ukraine

Customer Service Representative (Job Number: CUS00002136)

Description

Primary functions

  • Administration of sales contracts with UA customers (both in SAP and documentary);

  • Agreeing contracts drafts (wording) with customers and getting internal approvals from all functions;

  • Updates customers’ data base regularly.

  • Placement and Handling of Standard Sales Orders in SAP

  • Plans, organizes, coordinates goods delivery to customer in accordance with approved procedures. Checking validity and correspondence of the customers’ shipping documents.

  • Ensures accurate sales invoicing, provides customers with all necessary docs in time, timely documents return from customers.

  • Liaises with customers and accounting department re order downpayment, sales invoicing and issues of all documents necessary for sales recognition.

Qualifications

Requirements

  • Min 3 years’ experience in customer service (Order-To-Cash / Sales-To-Cash processes in SAP R3 environment), Experienced user of SAP/BW-BI Reporting Systems – is a must;

  • Excellent Ukrainian language skills, ability to use formal Ukrainian to edit sales contracts, write memos and other related docs

  • Fluent Ukrainian is a must; min intermediate level of English required

  • Good PC skills (strong Excel & Access knowledge would be a plus)

  • Good communication skills, team worker

  • General understanding of rebate calculation will be a plus

Primary Location: EMEA-Ukraine-Kiev region-Kiev

Organization: Pioneer

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Temporary

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.