DuPont Technical Service Manager - Grain Processing (SD & MN region) in Minnesota

Technical Service Manager - Grain Processing (SD & MN region) (Job Number: 195194W-00)

Description

DuPont has a rich history of scientific discovery that has enabled countless innovations and today, we're looking for more people, in more places, to collaborate with us to make life the best that it can be.

DuPont Industrial Biosciences has an opening for a Technical Service Account Manager in the Grain Processing team. The technical service account manager would interface with current and prospective customers coordinating and driving the implementation of DuPont technology that includes enzymes and fermentation additives. A successful candidate will possess a strong technical background and be skilled at developing optimization strategies and solutions by understanding the customer’s business, technical needs and challenges. The individual who will excel in this role will be energetic, comfortable communicating verbally and through written communication

We are looking for an exceptional Technical Services Account Manager – Grain Processing to be responsible for the following tasks:

  • Building relationships within the fuel ethanol industry o Advance sales objectives through superior technical support and customer service

  • Find new opportunities and solutions to optimize and increase operational efficiency

  • Assist in the development and implementation of account plans and customer presentations based on marketing strategy

  • Providing technical service/support to the Fuel Ethanol and Carbohydrate Processing customers through: o Product trial support including both onsite and remote support with complete analysis and reporting of results

  • Resolve customer issues and define unmet needs

  • Assisting the customer with in new plant start

  • Assisting the customer with operational optimization and troubleshooting

  • Providing customer trainings

  • Assist with product performance issues

Qualifications

  • BS degree in chemical engineering or science (biology, microbiology, biochemistry, chemistry, food science) with technical acumen

  • 2-5 years experience in the ethanol, corn processing, agricultural, food or chemical industry

  • Experience working directly with customers in a sales or technical service role

  • Ability to interact at multiple levels in customer organizations, including Senior Management

  • Excellent verbal and written communications skills

  • Self-starter; independent achiever and highly motivated

  • Willingness to travel up to 50% - this position will be home office based with customers in primarily the Midwest region

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Primary Location: NA-United States-Minnesota

Organization: Industrial Biosciences

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.