DuPont Customer Technology Specialist in Vojvodina, Serbia

Customer Technology Specialist (Job Number: MAR00002355)

Description

DuPont has a rich history of scientific discovery that has enabled countless innovations and today, we're looking for more people, in more places, to collaborate with us to make life the best that it can be.

Provide technical support for sales team of crop protection products for a group of products, portfolio and or crops.

Basic requirements:

  • Comprehensive understanding of the Crop Protection Market (+5 years of CP business experience)

  • Strong technical expertise and problem solving skills

  • Strong interpersonal and communication skills- verbal and written

  • Strong organizational, planning, and time management abilities

  • Excellent written and verbal communication in English

  • Experience in seed business is an advantage

Qualifications

Key Responsibilities

  • Accountable for the technical expertise for a group of CP products portfolio, crops

  • Support sales team with sales and product training (new/experienced)

  • Establish/build relationships with leading growers , consultants, assoc for product endorsement

  • Guidance to sales reps on high profile complaints and 2nd line of defense

  • Develops sales tools, product positioning guides, competitive positioning strategies

  • Implement demo/perception plots to support demand generation and product launches

  • Coach new hires on pre-call planning, sales process, positioning

  • Total establishment/planning of field days

  • Implements Endorsement Strategies with Dealers and Channel partners

  • Supports customer needs at all levels

  • Focal point supporting regional operations at key accounts

  • Contribute to defining customer need for existing and new products

  • Define lead demo trials to support portfolio demand and new launches

  • Support R&D and marketing in product positioning

  • Advocate of digital technology transformation

Key Stakeholders and Interactions

  • Internal: customer technology team, sales team, marketing team, customer service , program leaders

  • External: Key leading grower , institute academia , technical contact business partner , consultant

Key scorecard

  • Sales rep knowledge

  • Technical presentation leaflet catalog communication

  • Key technology transfer event internal and external

  • Claims management

  • Product launches success

  • Stewardship

Primary Location: EMEA-Serbia-Vojvodina

Organization: Pioneer

Schedule: Full-time

Education Level: Master's Degree (±18 years)

Employee Status: Regular

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.