DuPont Common Management Systems Document Management / Procedures Work Process Subject Matter Expert (SME) in Wilmington, Delaware

Common Management Systems Document Management / Procedures Work Process Subject Matter Expert (SME) (Job Number: 191705W-01)



This is a global support role providing direction and support both cross functionally and cross platform (Seeds & Crop Protection). The Work Process SME provides technical leadership to ensure their operating discipline content & work processes are effective in meeting the needs of the Agriculture Division within the scope for compliance, objectives and targets, and achievement of business success. This role needs to maintain appropriate subject matter knowledge of all Management Systems elements within assigned section(s), to the level necessary to facilitate the resolution of issues affecting duplication, conflict of information, and integration of the entire section.

Organizations that have pursued comprehensive business procedure use and assessment process have created sustained bottom line improvements. Delivering value while simultaneously reducing risk to the organization. And when information can be combined, compared, and collaborated it is valuable. Document management ensures electronic information, documents, files, and emails are stored centrally, available for collaborative usage, searchable, available from any location and secure.

This job description provides a view of the responsibilities and qualifications for the Document Management / Procedures Work Process SME.

With the appropriate guidance from the relevant functions, the Document Management / Procedures Work Process SME will establish, create, document, maintain and continuously improve appropriate policies, work processes and procedures so that the Agriculture Division employees can properly manage changes as they order, handle or process chemicals, materials, technology, equipment, facilities and personnel.

Key Responsibilities

The Document Management/Procedures Work Process SME will:

  • Serve as the "expert" in the Document Management and Producer use work processes content facilitating the resolution of issues affecting duplication, conflict of information, and integration of theCommon Management Systems sections related to this subject.

  • Be the "Owner" of (develops, establishes, implements, audits, measures, controls, modifies) the Ag Division Document Management and Procedures work processes, procedures and tools for the Agriculture Division.

  • As we establish the Management Systems & Tools in all the Agriculture Division sites and supporting functions, train, coach, support, work with, etc., the appropriate sites focal points / resources that will assist the effective implementation and sustainability of the work process in their respective organizations to ensure the appropriate rigor in its use.

  • Establish, measure and report the work processes’ implementation at sites through appropriate metrics within the Agriculture Division, and takes immediate action to correct deviations.

  • Establishes objectives and targets, and follow through with internal assessments to ensure the Document Management and Procedures work processes continue to be effectively utilized in the organization.

  • Work closely with the Common Management E-Tools SME to ensure appropriate functionality and user support for the Document Management and Procedures IT tools / applications.

  • Stays current with external trends in the Document Management area bringing / implementing innovation that improves the Agriculture Division performance.

  • Work with sites and encourage reporting of Procedure or Document Management related incidents, including near misses, assist in investigations, review of incidents, set corrective action, and communicate learnings.

  • Works with the appropriate manufacturing site leaders to ensure they involve competent personnel in the work process area to establish consistent implementation and keep these practices effective

  • Communicate on a frequent basis with the organization about work processes subjects’ status, implementation compliance, new efforts, etc.

  • Work with appropriate Functional Leaders and teams on tracking and ensuring closure of Document Management or Procedure related actions arising from incidents, audits or assessments.



  • A minimum of a Bachelor's degree is required for this position.

  • At least 5 years of experience in operations, preferably agricultural or specialty chemicals production, or in seeds production is preferred.

  • Experience in implementation of management systems or work processes

  • 10-15% Travel annually.

  • Technically proficient in process safety

  • Excellent interpersonal and influencing skills

  • Self-motivated

  • Strong organizational skills to enable planning, execution and implementation in a timely manner

  • Demonstrated ability in achieve results through diverse cross-functional teams

  • Proficient computer skills, data management and technical report/procedure writing

  • Excellent communication skills within all levels of the organization


Primary Location: NA-United States-Delaware-Wilmington

Organization: Crop Protection

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Experienced

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