DuPont Health & Welfare Benefits Vendor Manager -- Benefits Administration in Wilmington, Delaware

Health & Welfare Benefits Vendor Manager -- Benefits Administration (Job Number: 196520W-01)


DuPont ( is a science-based products and services company. Founded in 1802, DuPont puts science to work by creating sustainable solutions essential to a better, safer, healthier life for people everywhere. Operating in more than 90 countries, DuPont offers a wide range of innovative products and services for markets including agriculture and food; building and construction; communications; and transportation.

DuPont is currently seeking an experienced benefits professional to fill a vendor management role in their HR Shared Services Center. This role will be responsible for managing several vendors in the Benefits Delivery team, but with a specialized focus on the management of our outsourced Benefits Administrator. The vendor manager for this position will also serve as the lead project manager for DuPont’s Annual Enrollment period for employee benefits. This role will also have additional responsibilities for managing the relationships with our external claims audit vendor and service awards vendor. This is an individual contributor role working within a collaborative team in a fast-paced environment.


  • Proactively works with vendor(s) to drive improvements that result in cost reduction, increase accuracy, and positive employee experiences

  • Establishes and leads vendor performance program that includes vendor metrics, key performance indicators and analysis, scorecards and formal business reviews.

  • Oversees vendors’ project execution and performance, ensuring delivery by vendors meets expectations and is appropriately integrated in a complex multi-vendor environment

  • Proactively works with vendors and DuPont Global Rewards personnel to assess potential impact of business decisions and legal changes, in advance, on stakeholders and also develops, gains approval, communicates and executes associated action plans

  • Works with DuPont Sourcing and Legal organization to review and amend contract documents, including service level exhibits and statements of work

  • Develops, implements, and drives compliance of DuPont vendor management, sourcing, change request and financial processes in this work

  • Supports internal and external audit of vendor and their services, while ensuring control environment meets our standards

  • Tracks Company spend on each vendor against established budget and manage financial aspects of requisitions/commitment



  • Bachelor’s Degree in Business management, Human Resources management, Financial management, or other related fields

  • Minimum 5 years of experience in an employee benefits related vendor management role

  • Minimum 2 years of experience in large-scale health and welfare benefits projects (i.e. implementations, annual enrollments, etc.) as a project manager

  • Experience in vendor management of a benefits administrator in an outsourced environment

  • Excellent written and verbal communication, interpersonal and influencing skills

  • Advance proficiency in MS office (Excel, Word, Power Point, Access)

  • Superior organizational skills, multi-tasking and meeting deadlines

Preferred Experience

  • Experience with employee service award and recognition programs

  • Experience with external claims audits

  • Proficiency in MS Access

  • Superior organizational skills, multi-tasking and meeting deadlines – required

  • Experience with HRIS, Benefits Administration and/or Payroll systems (i.e. SAP, Workday) --preferred

Visa Sponsorship is not available for this position

At DuPont, you will find sustainability in our vision, our business and your future. If you want to work

on the leading edge of your field and have a desire to make a difference, join DuPont and discover The miracles of science™.

DuPont is an equal opportunity employer.

DuPont is an E-Verify employer.

DuPont is not accepting unsolicited assistance from external search firms for this employment opportunity. All resumes submitted by search firms to any employee at DuPont via-email, the Internet or in any form and/or method without a valid written Agreement in place for this position from DuPont Talent Acquisition will be deemed the sole property of DuPont. No fee will be paid in the event the candidate is hired by DuPont.


Primary Location: NA-United States-Delaware-Wilmington

Organization: Corporate

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.