DuPont HR Technology Functional/Technical Analyst for ADP eTime in Wilmington, Delaware
HR Technology Functional/Technical Analyst for ADP eTime (Job Number: 013205W-01)
The HR Technology Functional/Technical Analyst (eTime) will be an integral part of the HR Technology team coordinating the needs and potential configuration and enhancements to the eTIME system. This role will work with the DuPont eTIME user community to design, and implement the needed solutions to accurately calculate the paid and unpaid time off for employees. This role will work closely with the Payroll Services team to ensure any eTIME enhancements or modifications have the intended result in the payroll system and processes. The successful candidate will be a skilled Kronos and/or ADP eTIME software practitioner. This role will also support processes for the HR Direct solutions, in particular, the Workday HR solution and work closely with the HRDSC in supporting Workday and eTime. The role is aligned to the HR Function and reports to the HR Technology Production Support Manager.
Coordinating eTIME activities between work streams
Configuring and testing the expected solution in the application.
Troubleshooting issues reported via the HRDSC, Payroll or HR community
Participate in the various aspects of the configuration process including requirement analysis, determining functional specifications, configuration, testing and deployment.
Research, document, configure and test all functional elements involving rules reports, Hyperfinds and Quick Navs.
Responsible for day to day management of the HRSC escalation activities including managing the intake and routing of SFDC cases assigned to the HR Technology; responsible for the timely escalation, routing and resolution of issues in accordance with the defined issue triage and resolution process
Develop and document testing strategies and outcomes
Bachelor's degree in Human Resources, Technology, or business field OR equivalent experience
3-5 years of experience configuring ADP eTIME including:
Kronos WIM Interface Tool
Modifying and/or creating Hyperfinds and Quick Navs
Strong HR technology and HR process experience and expertise
SQL and/or other query tools
Ability to interact at all levels of the client organization
Strong customer orientation
Strong issue resolution and troubleshooting skills with the ability to exercise mature judgment
Strong HR functional expertise and operations acumen
Strong communication, leadership, interpersonal, influencing and cross-functional teamwork skills
Excellent communication, writing and facilitation skills
Primary Location: NA-United States-Delaware-Wilmington
Education Level: Bachelor's Degree (±16 years)
Employee Status: Regular
Job Type: Experienced
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