DuPont SAP & eCommerce Subject Matter Expert (Safety & Construction) in Wilmington, Delaware

SAP & eCommerce Subject Matter Expert (Safety & Construction) (Job Number: 195009W-01)


DuPont is hiring for an experienced SAP & eCommerce Subject Matter Expert (SME) to join our team in Wilmington, DE. As member of the Global Safety & Construction Business Process Team, under the umbrella of the Customer Service & Sales Ops Organization, the SAP & eCommerce SME is responsible for supporting the key users and will actively participate on new project implementations, improvement work and complicated daily support activities.

This individual will have daily interaction with the Customer Service & Supply Chain end-users to provide the desired service level as well as other business stakeholders while working on specific business requirements. There will be intensive integration work with other areas, such as pricing, data and CRM due to the interaction of the systems.

Key Responsibilities

  • Architect solutions to meet specific business requirements;

  • Work with other business process subject matter experts to identify, analyse and design process improvement recommendations;

  • Identify route cause analysis in problem resolution and test proposed SAP solutions. At the same time implement solid training plan with the stakeholders to avoid re-occurrence of the issues;

  • SAP Technical and functional support for new projects in cooperation with the S&C Sales Ops Business Process lead in line with the IT journey the organization is driving;

  • Adopt SAP experience of system capabilities on determining effective future state design to meet standardization, transparency and efficiency for the business;

  • Support and engage the SAP & eCommerce key-users in daily activities and at the same time help to expand their technical knowledge;

  • Support the Data/e-Business and Pricing Team as consulting bridge for new implementations activities and executional related activities

  • Work with Enterprise architects and key stakeholders on implementation of new business requirements


Key Competency Requirements

  • In depth cSAP knowledge in the supply chain area (OTC, RTP, WM);

  • Take initiative to motivate peers to achieve desired results

  • Ability to identify individual strengths and use those to increase capabilities across the team through knowledge sharing

  • Ability to engage professionally across multiple business functions (sales, supply chain, manufacturing,….) to effectively meet the business objectives

  • Able to translate business requests into technical executional solution;

  • Experience in technical EDI language, P2X and Web-Order;

  • Knowledge of the logistic interfaces is a plus (log2000, transoval, external warehousing, custom systems, ...);

  • Experience in leading large project implementations;

  • Strong MS Office skills; MS Excel, MS Access is a plus;

  • Effective communication & decision making skills;

  • Strong analytic skills;

  • Able to multi-task, work independent and as a strong team player

  • Network effectively across all levels of the organization

Qualification Requirements

  • Bachelor’s degree, with preference in IT or related field of study

  • 2 to 5 years of experience in a related SAP Consultant role

  • Project management experience or certification is a plus

Primary Location: NA-United States-Delaware-Wilmington

Organization: Safety & Construction

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.