DuPont Technical Learning Consultant in Wilmington, Delaware
Technical Learning Consultant (Job Number: 191087W-01)
The Technical Learning Consultant has global responsibility for delivery of learning technologies including LMS implementation, training/technical support, system administration, governance.
Responsibilities include, but are not limited to:
Plan and manage strategically important implementation projects from pre-purchase through completion of initial customer deployment. Effectively communicate requirements for these projects to functional departments (HR Operations, IT, Sourcing, Finance, etc.), assist with negotiating timing of deliverables and bridge the communications gaps that occur between business unit/functional departments and the internal Customer. Provide learning Leadership with project status information.
Assist with analysis, selection, and design of learning technologies and major customizations.
Understand upcoming software releases and features, major customization efforts, and LMS integrations from the business and technical perspectives. Provide guidance to Learning COE to assist in setting realistic Stakeholder expectations related to future deliverables.
Provide support on highly technical implementation issues when interfacing with Suppliers which may arise during pre-sales or at renewal time.
Gather and document business requirements for new functionality. Work with Stakeholders, Suppliers, and IT during the design and implementation phases of any initiative.
Contribute to programs and procedures to improve Stakeholder satisfaction.
Assists with vendor management from the contractual, integration, and implementation perspectives
Bachelor’s degree required; Master’s degree preferred.
Minimum of ten years of prior work experience in a Supplier organization or as a key consumer of learning solutions in a multi-national environment.
Previous implementation of Learning Technologies, Training, and Development projects required.
Proven project management and people management skills.
Strong commitment to the organization’s goals and objectives.
Strong written and oral communication skills including strong technical documentation skills.
Ability to present ideas in user-friendly language.
Strong interpersonal skills.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to work in fast moving team environment.
Experience with leading virtual/global teams.
Prefer PMP certification.
Strong understanding of web development technology, preferably in asp and .net Microsoft IIS deployments. Some knowledge of web services preferred.
Good understanding of relational databases, preferably MS SQL.
Previous experience with deployment and administration of a LMS preferred.
Success record of managing technology integrations across disciplines (learning technologies, HRIS, etc).
For the candidate, the business would consider candidates that could work from their home.
Primary Location: NA-United States-Delaware-Wilmington
Education Level: Bachelor's Degree (±16 years)
Employee Status: Regular
Job Type: Experienced
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.